The Udaipur Mahila Samridhi
Urban Co-operative Bank Ltd.
The Udaipur Mahila Samridhi Urban Co-operative Bank Ltd. operates in accordance with the guidelines, circulars, directions and regulatory framework issued by the Reserve Bank of India (RBI) from time to time.
The Bank is committed to maintaining transparency, customer protection, secure banking practices, responsible lending, financial inclusion and fair banking operations as prescribed under RBI regulations.
Customers are encouraged to remain aware of their rights, banking responsibilities, grievance redressal mechanisms and safe digital banking practices.
Customers may approach RBI Ombudsman in case grievances are not resolved within prescribed timelines.
Deposits are insured as per DICGC rules and applicable RBI regulations.
Structured complaint resolution mechanism is available for customers.
Bank follows transparent and customer-friendly banking policies.
Customers are advised to follow RBI approved cyber security practices.
Bank complies with RBI KYC, AML and customer identification norms.
Customers are entitled to receive clear information regarding banking products, charges and services.
Customers shall be treated fairly, respectfully and without discrimination.
Customer information is protected as per banking confidentiality norms.
Customers may escalate unresolved complaints through proper channels.
Customers are advised to remain aware of RBI guidelines, banking safety practices, grievance redressal mechanisms and digital banking security advisories issued from time to time.